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Changes to StarTrack service rates and Additional Charges
As advised to impacted customers, changes to StarTrack service rates will take effect from 25 June 2025. The following Additional Charges will also be updated: Oversize Charge (bands L0 to L3 only), Packaging Charges for 1kg, 3kg, 5kg, 10kg and 20kg cartons only; and the 'Premium Satchel redeliveries or returns' charge will be renamed the ‘Premium Article redeliveries or returns’ charge.
We'd rather not keep you waiting
Our phone lines are extremely busy right now. If it’s urgent, please feel free to give us a call. If it’s not, please make an online enquiry.
Worried about a late delivery?
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Call us
Call us on 13 23 45.
8am to 6pm, Monday to Friday.
If you’re in WA, we’re available 8am to 5.30pm, Monday to Friday.
Excludes public holidays.