Sending perishable goods – important update

1 September 2021

Australia Post has confirmed its long-term commitment to the shipping of perishable goods across the country.

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Delivery delays may be experienced

28 July 2021

Extended COVID-19 restrictions in various states are impacting some of our delivery operations, including air freight capacity.

Learn more

Help and support

We’re currently receiving very high call volumes. Rather than keep you waiting, we encourage you to make an online enquiry. We’ll investigate your query and get back to you shortly.

The best way to track your deliveries is by using our online tracking tool. The expected delivery dates for your item will be updated regularly, taking into account any delays along the way.

Make an online enquiry

Fill out our form, and we'll contact you.

Make a sales enquiry Make a tracking enquiry Make a Transit Warranty claim Make a credit claim online Request technical assistance
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Read our FAQs

Delivery questions for senders Delivery questions for receivers Redelivery, redirection and 'return to sender' questions Tracking questions Missed delivery questions
Parcel collection questions My StarTrack Online questions

Call us

Call us on 13 23 45.

8am to 6pm, Monday to Friday.

If you’re in WA, we’re available 8am to 5.30pm, Monday to Friday.

Excludes public holidays.