Competitive industry rates
Fast claim settlement
No excess on claims
We endeavour to provide the most secure parcels and freight service possible. Our handling, loading and driver security protocols are industry best practice, ensuring your parcels and freight is in safe hands.
Even so, when sending parcels that are easily damaged or particularly valuable, you may want the extra peace of mind offered by the StarTrack Transit Warranty. Available as an add-on to all our products, it offers competitive rates and peace of mind.
The purchase of Transit Warranty does not limit any rights or remedies you may have under the Australian Consumer Law. Find out more here.
Get started
To include StarTrack Transit Warranty on your next delivery, simply download and complete the Transit Warranty Overview form (PDF 666kB) or the Transit Warranty Quotation form for values over $5,000 (PDF 559kB).
You'll need your StarTrack customer account number handy.
Once complete, email to transit.warranty@startrack.com.au.
Please refer to the Transit Warranty terms and conditions (PDF 238kB) to ensure your requirements are covered.
Making a claim
You can complete the claim form online or download and complete the Transit Warranty Claim form (PDF 721kB).
Once complete, email to transit.warranty@startrack.com.au