We have a range of options to deliver your festive season freight. Different collection, lodgement and operating dates apply to each service.
Sending with Australia Post? View domestic and international Christmas lodgement dates.
StarTrack Road Express
StarTrack Road Express
Road Express will operate up to and including 23 December 2024 if we're experiencing very high freight volumes. Deliveries will be made according to the StarTrack transit grid but delays may be experienced due to the expected high demand for our services. We recommend lodging your freight as early as possible.
Our lodgement dates are based on where you’re sending to and sending from. Select from the destinations below to find out more – and remember to send as early as you can.
StarTrack Premium
StarTrack Premium will continue delivering up to and including 24 December 2024, but delays may be experienced due to the expected high demand for our services. We recommend lodging your freight as early as possible and no later than the date below.
Note:
- The date below applies to items sent to/from metro locations (i.e. capital cities). If you’re sending to/from a regional area, we recommend sending earlier.
- Items exceeding maximum weight and size limits, or items that require manual handling (including dangerous goods), may result in further delays.
- StarTrack Premium services are not available on public holidays (including 25 and 26 December 2024), weekends and outside of business hours.
| To/from | Lodge by |
|---|---|
| All states | Lodge by 23 December 2024 |
StarTrack Courier
Same-day deliveries for 23 and 24 December 2024 must be pre-booked at least 48 hours in advance (excluding customers with an on-demand agreement). Freight booked with less than 48 hours’ notice will be shipped as quickly as circumstances allow, but same-day delivery may not be possible.
Note:
- Same-day deliveries are for items sent within the same major city within a defined metropolitan area of major Australian capital cities.
- StarTrack Courier does not operate on public holidays (including 25 and 26 December 2024), weekends and outside of business hours except for customers with an after hours service agreement. Costs may apply.
- Christmas Eve freight needing to be returned to sender may be held until 27 December 2024.
StarTrack Next Flight
Star Track Next Flight will continue to provide same day and next-day delivery up to and including 24 December 2024 (Christmas Eve). Christmas Day collections will be available for emergency health services only.
Operations will resume as normal on 26 December 2024 (Boxing Day).
December 2024 and January 2025 operating dates
December 2024 and January 2025 operating dates
StarTrack Road Express
| Date | Ad hoc collections1 | Permanent collections2 | Deliveries |
|---|---|---|---|
Mon 25 – Fri 29 Nov Sales Event: Black Friday & Cyber Monday |
Ad hoc collections1 Book by 12:00 for pickup by 14:00 |
Permanent collections2 14:00 (most customers request earlier pickups) |
Deliveries Normal |
| Mon 16 – Fri 20 Dec | Ad hoc collections1 Normal |
Permanent collections2 Normal |
Deliveries Normal |
| Sat 21 Dec | Ad hoc collections1 Closed |
Permanent collections2 Closed |
Deliveries If required due to high volumes3
Depot collection: pending volume of NHCL returns4 |
| Sun 22 Dec | Ad hoc collections1 Closed |
Permanent collections2 Closed |
Deliveries Closed |
| Mon 23 – Tue 24 Dec | Ad hoc collections1 Book by 12:00 for pickup by 14:00 |
Permanent collections2 14:00 (most customers request earlier pickups) |
Deliveries Normal |
| Wed 25 – Thu 26 Dec | Ad hoc collections1 Closed |
Permanent collections2 Closed |
Deliveries Closed |
| Fri 27 Dec | Ad hoc collections1 Normal |
Permanent collections2 Normal |
Deliveries Normal |
| Sat 28 Dec | Ad hoc collections1 Closed |
Permanent collections2 Closed |
Deliveries Closed |
| Mon 30 Dec | Ad hoc collections1 Normal |
Permanent collections2 Normal |
Deliveries Normal |
| Tue 31 Dec | Ad hoc collections1 Book by 12:00 for pickup by 14:00 |
Permanent collections2 14:00 (most customers request earlier pickups) |
Deliveries Normal |
| Wed 1 Jan (2025) | Ad hoc collections1 Closed |
Permanent collections2 Closed |
Deliveries Closed |
| Thu 2 Jan (2025) | Ad hoc collections1 Resume normal scheduling |
Permanent collections2 Resume normal scheduling |
Deliveries Resume normal scheduling |
StarTrack Premium
| Date | Ad hoc collections1 | Permanent collections2 | Deliveries |
|---|---|---|---|
Mon 25 – Fri 29 Nov Sales Event: Black Friday & Cyber Monday |
Ad hoc collections1 Normal |
Permanent collections2 Normal |
Deliveries Normal |
| Mon 16 – Fri 20 Dec | Ad hoc collections1 Normal |
Permanent collections2 Normal |
Deliveries Normal |
| Sat 21 Dec | Ad hoc collections1 Closed |
Permanent collections2 Special arrangement |
Deliveries SAT DELS commissioned and recovery as required |
| Sun 22 Dec | Ad hoc collections1 Closed |
Permanent collections2 Special arrangement |
Deliveries Closed |
| Mon 23 Dec | Ad hoc collections1 Normal |
Permanent collections2 Normal |
Deliveries Normal |
| Tue 24 Dec | Ad hoc collections1 Book by 12:00 for pickup by 14:00 |
Permanent collections2 14:00 (most customers request earlier pickups) |
Deliveries Normal |
| Wed 25 – Thu 26 Dec | Ad hoc collections1 Closed |
Permanent collections2 Closed |
Deliveries Closed |
| Fri 27 Dec | Ad hoc collections1 Book by 12:00 for pickup by 14:00 |
Permanent collections2 14:00 (most customers request earlier pickups) |
Deliveries Normal |
| Sat 28 Dec | Ad hoc collections1 Closed |
Permanent collections2 Closed |
Deliveries Closed |
| Mon 30 Dec | Ad hoc collections1 Normal |
Permanent collections2 Normal |
Deliveries Normal |
| Tue 31 Dec | Ad hoc collections1 Book by 12:00 for pickup by 14:00 |
Permanent collections2 14:00 (most customers request earlier pickups) |
Deliveries Normal |
| Wed 1 Jan (2025) | Ad hoc collections1 Closed |
Permanent collections2 Closed |
Deliveries Closed |
| Thu 2 Jan (2025) | Ad hoc collections1 Resume normal scheduling |
Permanent collections2 Resume normal scheduling |
Deliveries Resume normal scheduling |
1 Ad hoc bookings from customers who make service requests as required.
2 Applies to bookings from customers who have approved daily collections.
3 Deliveries will only occur if we’re experiencing very high freight volumes.
4 NHCL – ‘Not Home Card Left’. Collection times available on request.
