We have a range of options to deliver your festive season freight, but different collection, lodgement and operating dates apply to each service.

StarTrack Next Flight

StarTrack Next Flight will continue to provide same day and next-day delivery up to and including Christmas Eve. Christmas Day collections will be available for emergency health services only. Operations will return to normal on Boxing Day.

StarTrack Courier

Same-day deliveries for 23 and 24 December must be pre-booked at least 48 hours in advance. Freight booked with less than 48 hours’ notice will be shipped as quickly as circumstances allow, but  same-day delivery may not be possible.

Please note:

  • StarTrack Courier does not operate on public holidays (including 25–28 December 2021) except for clients with an afterhours service agreement.
  • Christmas Eve freight needing to be returned to sender may be held until 29 December.

StarTrack Premium

StarTrack Premium will continue operating up to and including Christmas Eve, but delays may be experienced due to the expected high demand for our services and major COVID-19 disruptions. We recommend lodging your freight as early as possible – and no later the dates below. 

Please note:

  • The dates below apply to items sent between metro locations. If you’re sending to/from a regional area, we recommend sending even earlier.
  • Star Track Premium services are not available on public holidays, including 25–28 December 2021.

Choose a destination to find the lodgement date that’s relevant to you.

StarTrack Road Express

Road Express will operate up to and including Christmas Eve. Deliveries will be made according to the StarTrack transit grid, but delays may be experienced due to the expected high demand for our services and major COVID-19 disruptions. We recommend lodging your freight as early as possible. 

December 2021 operating dates

Date Adhoc collections1 Permanent collections2 Deliveries
Saturday 18 - Sunday 19

Adhoc collections1

Upon request

Permanent collections2

Upon request

Deliveries

If required due to high volumes3

Monday 20 -Thursday 23

Adhoc collections1

Book by 13:00 for collection by 15:00

Permanent collections2

Normal

Deliveries

Normal

Friday 24

Adhoc collections1

Book by 12:00 for collection by 14:00

Permanent collections2

14:00 (most customers request earlier collection)

Deliveries

Normal

Saturday 25 - Tuesday 28

Adhoc collections1

Closed

Permanent collections2

Closed

Deliveries

Closed

Wednesday 29 - Friday 31

Adhoc collections1

Book by 12:00 for collection by 14:00

Permanent collections2

14:00 (most customers request earlier collection)

Deliveries

Normal

January 2022 operating dates

Date Adhoc collections1 Permanent collections2 Deliveries
Saturday 1

Adhoc collections1

Upon request

Permanent collections2

Upon request

Deliveries

If required due to high volumes3

Sunday 2 - Monday 3

Adhoc collections1

Closed

Permanent collections2

Closed

Deliveries

Closed

Tuesday 4

Adhoc collections1

Normal

Permanent collections2

Normal

Deliveries

Normal

1 Adhoc bookings from customers who make service requests as required.

2 Applies to bookings from customers who have approved daily collections.

3 Deliveries will only occur if we’re experiencing very high freight volumes.