Reliable returns, every time

Keep your customers happy by offering returns through our unrivalled network.

To create return customers, create simple returns

Customers remember great service, and the best way to encourage them to buy your products is to have a convenient and friendly returns policy.

This is the competitive advantage you can gain with StarTrack Parcel Returns. Not only does it offer convenience for your customers, but it also reflects well on your business.

Tap into new markets with international returns

Gaining overseas customers means having a clear and easy returns policy. As a business of Australia Post, we have a strong network of international postal partners, with 10,000 returns locations across UK and New Zealand.

Thanks to our special relationships with the UK’s Royal Mail and New Zealand Post, your Kiwi and British customers can return items through their local Post Offices.

Our international returns offers:

  • Suitable for NZ and UK customers
  • Economy and Express speed options
  • You can decide if you or your customers pay

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