3 min read

The importance of the last mile of delivery

Why is the last mile considered the most important section in the delivery process? Find out here.

Watch this video to learn more


The last mile of delivery is one of the most important steps in a parcel's journey. It's the moment in the supply chain that matters most to customers. The last mile delivery person is often the only face a customer will see in the entire purchase process. So you want to make sure it's a great experience. That's where we come in. These days, people want convenience and choice. They want to be able to get their parcels delivered to more locations at a time that suits them. People want more control over their parcel's journey than ever before. And they still want to see a friendly face! That’s why the last mile is also known as the last smile. Now that StarTrack is a business of Australia Post, our customers can offer more delivery choices to their customers. Our combined last mile experts are bringing smiles to the faces of millions of Australians when they receive their parcels wherever they choose to have them delivered. We've already partnered with some of Australia's leading brands, delivering their products directly to customers in new and exciting ways through our unrivalled Australia-wide network. Whether it's regular, next-day or same-day deliveries, we can help make the last mile delivery experience a special one. Find out how StarTrack and Australia Post can help turn the last mile into the last smile. Call us today. 

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